Terms & Conditions
"Contract" means the contract for sale and purchase of Goods in accordance with these Terms.
"Customer" means the person, firm or company who accepts the Seller's quotation for the sale of Goods, orders the Goods and whose order for Goods is accepted by the Seller.
"Goods" means all those products and services supplied by the Seller.
"Seller" means Original Whiskeys Pte Ltd Singapore (Uen 201613733E)
"Terms" means the standard terms and conditions of sale of the Seller as set out in this document to which all Contracts shall be subject. These Terms supersede any terms and conditions of the Customer.
"Orders" means a request by the Customer for Goods subject to these Terms.
The headings in these Terms are for convenience only and shall not affect their interpretation.
2. Prices and Contract
Unless otherwise specified, prices quoted on site website and associated price lists are:
- Per bottle as indicated.
- Inclusive of any GST and excise duty if applicable
- Exclusive of any delivery charges
- Provisional and subject to our confirmation, upon acceptance of order.
All Orders are accepted by the Seller only under these Terms and these Terms shall be the sole terms and conditions of any sale by the Seller to any Customer. The Terms may not be altered except with the written agreement of the Seller. Any contrary or additional terms unless so agreed are excluded. The placing of an Order for or the acceptance of Goods by the Customer shall indicate unqualified acceptance of these Terms.
Orders are accepted by the Seller subject to availability of Goods at the time of delivery. Substitutions for out of stock items will only be made with the customer's agreement.
All Orders placed on by the Customer represent a binding contract which is not subject to amendment or cancellation. Upon completion of an Order, all the risks and benefits pertaining to title of the inventory pass to the Customer at the time of that order.
These Terms supersede all previous oral or written representations, undertakings and agreements relating to the Goods.
The Seller shall not be liable in respect of any misrepresentation made by the Seller its employees or agents to the Customer as to the condition or quality of the Goods as far as Singapore law allows or unless the representation is made or confirmed in writing by the Seller.
While the Seller takes every precaution in the preparation of its website, catalogues, price lists and other literature these documents are for the guidance of the Buyer only and statements therein shall not constitute representations by the Seller and the Seller shall not be bound by them. Any typographical, clerical or other error or omission in any sales literature, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller.
Payment is due at the time of order.
Payment may be made by bank transfer, cheque (allow 5 working days for cheques to clear) or certain debit and credit cards. The Customer's bank or other paying entity may levy a charge to transfer funds to the Seller. The Seller is not liable for any such charges, which are outside the Seller's control.
The price payable for Goods shall be that stated on this website or price list unless otherwise agreed in writing by the Seller. No GST is added to prices.
The prices of Goods are subject to alteration without prior notice. Specifically (and without limiting the foregoing) prices are subject to alteration to reflect changes in duty or foreign exchange rates and variations in the prices charged to the Seller by their suppliers.
4. Title and Risk
By transacting on this website you enter into a contract with Original Whiskeys Singapore (“Original Whiskeys”).
The risk and reward of ownership in all goods shall pass to you as soon as goods are delivered.
Without prejudice to the foregoing none of the Goods are supplied on a "sale or return" basis.
Orders will be dispatched to the customer’s nominated delivery location in accordance with the delivery notification given at the time of Order. If you wish to change the delivery address or delivery date you may do so by notifying us as soon as possible and within 24 hours of the order date . Original Whiskeys will not be responsible for any reverse logistics resulting from a delivery which is made to the (un-amended) address we have on file for your delivery.
We will not be held responsible for delays or changes to delivery schedules that are beyond our control.
You undertake to inspect all goods when collecting or immediately on delivery and to notify us or the carrier forthwith of any shortage or damage or other deficiency.
You will be deemed to have accepted the goods as satisfying your order upon your acceptance, and thereafter will not be entitled to reject products for any reason, and no returns or credits will be permitted thereafter.
7. Force Majeure
We shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.
We will act in good faith when purchasing all products sold on this site, but we will not be responsible for the condition of products or whether the product corresponds to the qualities which might be expected from its description.
The placing and accepting of oral orders, or orders communicated through any electronic means, such as email, shall form a contract on these terms, conditional upon our written confirmation of order which may be by the delivery of an invoice or via an email confirmation.
All contracts are made under Singapore Law and are subject to the exclusive jurisdiction of the courts of Singapore.
11. Returns & Refunds
Returns are permitted if the Goods were delivered to the Customer incorrectly (these should be reported to the Seller within 3 working days of delivery). Authorised returns must be arranged in advance to allow sufficient time for collection documentation to be raised. The returned goods must be the same goods as those supplied, no substitutions are permitted. Goods must be returned in exactly the same condition as they were supplied.
Should the Goods arrive damaged we will arrange for a replacement to be sent ( damage should be reported to the Seller within 24 hours of delivery )
In the event of a replacement being unavailable a refund will be made within 7 working days.
The Seller warrants that the Goods will correspond with any description given in its price list / website or specification and be of satisfactory quality and will comply with all applicable legislation governing the sale of the Goods and the Seller will at its option refund the purchase price of, or replace free of charge any Goods which its examination confirms are defective provided:
- Customer makes a full inspection of the Goods immediately upon delivery;
- Customer notifies the Seller immediately of any defects which it discovers;
- Customer provides a proof of purchase;
- Customer has stored the Goods in a suitable environment and at the appropriate temperature; and
- Goods are either made available to the Seller for inspection or returned to the Seller in their original condition and packaging, as the Seller may request.
In no circumstances shall the Seller's liability to the Customer for any breach of warranty exceed the price paid for the Goods in respect of which the claim is made.
Except as provided for in these Terms there are no warranties, express or implied, of fitness for a particular purpose or of any other kind except as to title. In particular, all Terms and warranties which would otherwise be implied by statute or under common law are hereby excluded to the fullest extent permitted by law.
No refund, credit or replacement will be given for out of date Goods unless they are validly rejected for being out of date when delivered to the Customer.
Nothing in these Terms shall exclude or restrict the Seller's liability for death or personal injury resulting from the Seller's negligence.
The Seller shall under no circumstances be liable to the Customer for any claim (whether arising in or for contract, tort (including negligence) breach of statutory duty, misrepresentation or otherwise) under or in connection with these Terms for any indirect, special or consequential loss or for any loss of anticipated profit or third party claims howsoever arising either from breach or non-performance of any of its obligations under the Contract or from the supply of or intended used of the Goods, even if the Seller has been advised of the possibility of such potential loss.
14. Data Protection
The Customer consents to the processing by or on behalf of the Seller of personal data supplied by the Customer or held by the Seller for the purposes of administering the Customer's account and processing any orders. The Customer consents to the use of such personal data for direct marketing purposes. The Customer's statutory rights remain unaffected.